And, yes, this can even happen when there is no obvious defect to the LP mailer or corrugated box your record arrived in. However, damages and imperfections to the packaging can occur while in transit. Q: My record arrived damaged! Can I get a replacement?Ī: Every soundtrack album's outer packaging is physically inspected before it is packed and we guarantee that it is in 100% perfect condition when it leaves Waxwork HQ. Please check the tracking provided or contact us for help. International Orders are shipped via DHL eCommerce. Customers also have the option to select from UPS Ground and UPS expedited services. Q: How do I know if my order went through?Ī: After you have placed your order, you will automatically receive an order confirmation from us. If you did not receive a notification, contact us here.Ī: We ship out all domestic vinyl orders via USPS Media Mail which has an average transit time of 2 to 8 days. Typically your order will be dispatched much quicker than 7 days depending on the volume of orders. So, please allow 5-7 days for processing before your order ships. We will do our best to ship out your orders within 24 to 36 hours, but we cannot always guarantee that. You may also email us directly at or give us a call at 50.Ī: In this Amazon/Instacart-age, we've grown accustomed to getting things in two days or less! Waxwork Records has a small, dedicated team of real people that work very hard to assemble our vinyl soundtracks and fulfill your orders. Please include your name and order number with your inquiry. How do I contact you?Ī:Drop us a line here.
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